Basics for shopping

Q：Why shop at Paradise-silk.com?

A：Shop at Paradise-silk.com is easy, secure and most competitive price makes the most of your money. Shop with us; shop with confidence!

n          We are an experienced online business, Ebay Power seller, you can review the feedback from our customers

n          We are located in Hangzhou, silk capital, the silk products center, manufacturer direct at the most competitive price and custom made service

n          No listing fee or success fee for the third business site, you can save more

n          Various payment options

n          30-days return and exchange policy

n          Perfect member bonus points program, the more you purchased, the more discount

      

Q：Simple shop step by step

A： Shop at Paradise-silk.com is easy

n          Find your favorite products by enter key words in search box or search by catalogue

n          Add those products to your shopping chart.

n          Click "check out" when you finish shopping.

n          Register as a paradise-silk.com member if you're a first-time customer. It is FREE.

n          Enter your delivery details and select shipping method.

n          Select payment method.

n          Confirm your order and that's it - you've placed your order!

 

Q：Why registered as a member

A： Registering with paradise-silk.com will make your shopping easier and more convenient. You can also get benefits:

n          Registered member can log in your account maintain your account information, check your order status, bonus points and so on

n          Registered member can enjoy Member Bonus points program and get more discounts

n          Registered member can leave message or product reviews on the site

n          Registered member have chance to get our free gifts

      

Q：How can I get the information of the latest products and promotion？

A：Paradise-silk.com will send the e-newsletter to our member for the news on our latest products and promotions .If you are not a membership of us, you can register as a member on the site, it is very convenient..

 

Q：Products out of the stock

A：Should the product that you would like to buy is temporarily out of stock, you may click the "Arrival Notification" button on the product detail page to save it in "My Arrival Notification" list. Once these products become available again, we will notify you by email. Please note that when the email is sent, the item will be removed automatically from your "Arrival Notification" list. To modify your list, just login and click the "My Arrival Notification" link to manage your list.

 

Q：My favorites

A：Paradise-silk.com makes it convenient for you to shop and you may save your favorite products for a later purchase.

The products you love and want to replenish are at your fingertips to buy when you need them. No more searching for products you need each month, just select those items from "My Favorites" list and checkout.

To create or modify "My Favorites" list, you will need to register as a Paradise-silk.com member and login. To add items to your list, just search for the item you want and click "Add to my Favorites" on the product detail page. This will automatically add your favorite item to your list. To modify your list, just login and click the "My Favorites" link to manage your Favorites List. You can remove items by clicking remove button located next to the product. When you are ready to purchase the items, just place them in your shopping chart. Shopping has never been so easy!

 

Q：What can I do if I forget the password?

A：To protect the customer’s information, Paradise-silk.com staff can not access to your password. Please click “forget the password” link on the Login page and the system will automatically email you the password. To keep your information safety, you can log in “my account” to change your password.

 

Q：What is Bonus points program?

A：The bonus points reflect the content of your concentration and support to us. You get the bonus points when you make purchase on Paradise-silk.com. The Paradise-silk.com will reward customers through Bonus points program, such as Bonus points exchange commodity, Bonus Points redeem Price, free gifts and the more discount.

 

 

Date：2008-1-11　【Return】